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Private Investigator. Kiev DETECTIVE AGENCY
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If your business depends on the quality of customer service, order a new market research - mystery shopping service.

One of the services provided by the detective agency "Private detective Kiev", called mystery shopping (in English). In Russian it sounds like: a service mystery shopping. What is this service?

Special agency employee comes into the store and conducts an independent review without sounding like a regular anonymous buyer, does not identifying themselves. The service mystery shopping offers not only a secret test, but also recommendations for change of service.

Mystery shopping service inspects the following indicators of outlet:

• compliance with corporate standards officers;

· Wear a uniform and badge;

· Attitude towards customers and correctness of speech, respect for proprietary standards in communication;

· Treatment of psychologically difficult customers;

· Verification of knowledge range of products sold, the characteristics and parameters of this product.

In addition to these indicators, mystery shopping in Kiev estimates the purity of the shelves and space, the accuracy and efficiency of the merchandise categories.​

Specialist in mystery shopping specifically talking with employees whose work is checked , nothing more than itself without revealing that employees do not have guessed who they say really. Detective agency worker has no material interest to distort the test results and their evaluation is much closer to the truth than the results of internal audits.

What businesses really need the service mystery shopping in Kiev? Apparently , it is necessary to such business, the success of which depends strongly on the quality of customer service. This retailers , pharmacies and shops, gas stations , hair salons, boutiques , businesses cabaret .

To check the regular supermarket and a boutique with expensive clothes need a completely different approach and, apparently , another specialist . To store, where mainly sell products , home inspection - conducting test purchases . And for the boutique with expensive clothes , home inspection - like talking and what they do for the customer, as shown goods.

Carrying out test purchases in the main exhibit defects in the organization of work, or unfair work of staff . Also, if you want to get the information about the movement of goods, you will test purchases . Ukraine has only recently started to use such studies . But those campaigns that were the first to employ the service of a mysterious buyer, have been able to increase profit by improving the service .

Matter in what area businesses produce a study determines the value of mystery shopping services . Subject to the additional requirements for the study , the materials of the report. Agency specialists have knowledge of psychology , and guarantee the quality of the study .

Reviews

Beletskaya Anna Valerievna

Thank you for the promptly provided information on your issue, two agencies were refused, one was deceived by taking money and merging, I received information here within 24 hours, I am grateful and will contact you again, if necessary.

with respect, Anna +380968426588 , Leracatty@icloud.com

Рейтинг: 5/5 - 1 голосов

01.11.2023


Novak Andrey, Kiev

I had to solve one question - to put it this way, to establish relations with a person on behalf of one company. (Previously, one of the company's employees did very wrong in relation to this person and spoiled the business relationship between him and the company). The person did not go to contact via e-mail. So I decided to find his phone number to call. First I asked my colleague, who supposedly "decides" the questions with his words. I waited a month. No results. Found in an Internet this company detective agency "Private Detective Kiev", about which I am writing a review. I wrote them in the feedback form, left skype. They contacted me. And we closed my question in 2 days. Then they asked me to write a review. I wrote. Here he is. And I, honestly, do not even remember the site. And this is not important. The guys are in touch on Skype, it suits me. Communication with them via Skype ki.detective At the request of Yuri, I leave my Skype: live: andreynovakfx If anyone doubts that I'm a living person - write to me in Skype, just do not be a nightmare. If you are viewing this review, I did not post it on the site. It was placed with my permission. I wrote it in this company's skype

Skype: live: andreynovakfx

Рейтинг: 0/5 - 0 голосов

18.10.2017


Mets Ekaterina Alexandrovna

It was very easy to find a common language, quickly got the address of the right person for me. Also thanks for the extra professional advice. Respect and value their customers. COMFORTABLE, and most importantly RELIABLE.

Odessa, +380936122102 , https://www.facebook.com/profile.php?id=100001188898000 , https://instagram.com/chill.girl.chill

Рейтинг: 0/5 - 0 голосов

01.04.2022


Evgeniy Leonidovich Kurilenko

I contacted them to find a person and learn about them. The information I had was their name and place of work. As a result, their identity was established and contact information was provided. I am very pleased with the quality of the services provided. I recommend!

Tel Aviv, Israel, Evgeni.kurilenko@gmail.com , +972533609465 , https://www.facebook.com/evgeni.kurilenko.7

Рейтинг: 5/5 - 1 голосов

20.11.2024


Natalia Belova

I turned to the detective agency "Private detective Kiev" with the intention of finding my relative. From the information I had my full name, year and place of birth. As a result, I managed to contact him and resolve one important family issue that dragged on and could not be resolved for several years. The agency was regularly in touch, which made it possible to solve the questions and problems that I had regarding this case. I would especially like to note the agency for its dedication and perseverance in achieving results. And also for the dialogue. Thanks to this, my question was 100% resolved. Thanks!

Moscow, natabela@list.ru

Рейтинг: 5/5 - 1 голосов

10.12.2021



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Detective agency "Private detective Kiev"
Turning to us, you should know that we will make every effort and use all our professional expertise to help you. However, we do not make empty promises to its customers, you are sure to be counseled about the prospects of your business. Working with our customers, we are committed to maintaining privacy. You can contact us incognito.

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Antonina

I turned to the detective agency to help me understand and find the desired data. At the time, I was unable to understand that a large flow of information, which had fallen on me. Specialists have helped unravel this ball of yarn and draw the right conclusions on the information they found. This agency has professional analysts who correctly informed…

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Timofeeva Olena Yuriivna

I was looking for a person I lost contact with many years ago. The detective team professionally helped me identify the person and provided contact information. I am 1000% satisfied with the result and grateful for the delicately conducted search. Everything is anonymous, in compliance with my requirements and wishes. I wish you success, grateful…

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Oksana Hryhorovna Shimko

The task was completed quickly and efficiently. I found the phone number of the person I had been looking for for a long time. The result pleased me. Thank you to the team for the information received. It is very cool that you can solve such complex issues while abroad. Of course, the pleasure is not cheap, but if there is no other way out..... Contact…

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Gritsay Lyudmila Vasylivna

I contacted a detective agency to find a person by phone number and bank card. To be honest, I was very afraid that they would "spend money". The task was not easy, but your team coped with it 100%. I did not write a review right away, because I checked the information provided by the agency. Now I will know who to contact for help in the necessary…

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Ivanov

We turned to the "Private Detective Kiev" with a request to install video surveillance in our apartment. The fact that…

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mail: detektiv.kyiv@gmail.com