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Private Investigator. Kiev DETECTIVE AGENCY
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If your business depends on the quality of customer service, order a new market research - mystery shopping service.

One of the services provided by the detective agency "Private detective Kiev", called mystery shopping (in English). In Russian it sounds like: a service mystery shopping. What is this service?

Special agency employee comes into the store and conducts an independent review without sounding like a regular anonymous buyer, does not identifying themselves. The service mystery shopping offers not only a secret test, but also recommendations for change of service.

Mystery shopping service inspects the following indicators of outlet:

• compliance with corporate standards officers;

· Wear a uniform and badge;

· Attitude towards customers and correctness of speech, respect for proprietary standards in communication;

· Treatment of psychologically difficult customers;

· Verification of knowledge range of products sold, the characteristics and parameters of this product.

In addition to these indicators, mystery shopping in Kiev estimates the purity of the shelves and space, the accuracy and efficiency of the merchandise categories.​

Specialist in mystery shopping specifically talking with employees whose work is checked , nothing more than itself without revealing that employees do not have guessed who they say really. Detective agency worker has no material interest to distort the test results and their evaluation is much closer to the truth than the results of internal audits.

What businesses really need the service mystery shopping in Kiev? Apparently , it is necessary to such business, the success of which depends strongly on the quality of customer service. This retailers , pharmacies and shops, gas stations , hair salons, boutiques , businesses cabaret .

To check the regular supermarket and a boutique with expensive clothes need a completely different approach and, apparently , another specialist . To store, where mainly sell products , home inspection - conducting test purchases . And for the boutique with expensive clothes , home inspection - like talking and what they do for the customer, as shown goods.

Carrying out test purchases in the main exhibit defects in the organization of work, or unfair work of staff . Also, if you want to get the information about the movement of goods, you will test purchases . Ukraine has only recently started to use such studies . But those campaigns that were the first to employ the service of a mysterious buyer, have been able to increase profit by improving the service .

Matter in what area businesses produce a study determines the value of mystery shopping services . Subject to the additional requirements for the study , the materials of the report. Agency specialists have knowledge of psychology , and guarantee the quality of the study .

Reviews

Olena Volodymyrivna Voytiuk

I am very grateful for the help of the agency, thanks to the work done - many of my questions were solved! I recommend!!!

Kyiv, spolitak88@gmail.com , https://www.instagram.com/spolitak88mail/ , https://www.instagram.com/a_spolita_nails/ , https://www.facebook.com/profile.php? id=100002780276961

Рейтинг: 5/5 - 1 голосов

28.05.2026


Oleksandr

The contractor completed my task perfectly and professionally. My wife and I are very pleased with the results. The results appeared very quickly and exactly as we wanted. Thanks to you, we will live happily and without fear. I recommend! Do not hesitate to ask them about anything.

Kiev, +380960997100 , oleksan13@proton.me

Рейтинг: 0/5 - 0 голосов

05.06.2024


Walter Bruderer

I think your well done job worked very well, it was worth the fact that I found you and the company in Kyiv. !!! Yuri, I would like to thank you very much for making everything go so well and for proving that it is worth using your help, because we certainly could not have done it on our own. I wish you all the best in your personal and professional success! Take care and always take care of yourself, because there are always dangerous situations in your professional field.

Portugal, Torres Vedras, +351911136818 , w.bruddu@gmail.com

Рейтинг: 0/5 - 0 голосов

03.09.2024


Alesya

Appealed to the agency for the purpose of fingerprinting after the loss of personal belongings in the house. I wrote a message to the number listed on the site. It was already night and I did not expect to receive an answer before morning. However, they contacted me immediately, asked all the clarifying questions, told the conditions and gave an exhaustive consultation. We agreed that an employee on this issue would contact me in the morning. Of the minuses, they contacted in the late afternoon and it was really possible to take prints only the next day. Everything went smoothly, comfortably for us, without too much fuss. The examination was received promptly the next day. Also, additional options and options were offered to solve my issue. I recommend cooperation.

Kyiv, +380681671547 , +380997777297 , Olesyaemail0805@gmail.com

Рейтинг: 0/5 - 0 голосов

10.07.2022


Oksana Protsenko

I really wanted to find one person. There was no information about him except for a photo. For a long time I did not dare to ask for someone's help. After going through a bunch of detective agencies on the Internet, I decided to dwell on this. And I didn’t regret it. The guys are masters of their craft for which many thanks to them! Very quickly they found me this person with whom we now began to communicate. Of course, when I paid the money, the feeling that you could be thrown was. But how can one live without trust? And I took a chance and made the right decision. The guys did a great job! I highly recommend this agency and I believe that a professional in their field works there! Thank you again for being there!

Kiev, +380677800478 , 20212601@ukr.net

Рейтинг: 0/5 - 0 голосов

11.03.2021



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Stepan

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I have been dealing with you since 2024 for many moved. And all this time was very satisfied with your work. I can recommend to other. I'm happy with your work

Hagen, Germany, +4915154394181 , Ahmedshapan.ltu@gmail.com , https://www.facebook.com/ahmed.eldesouki.98 

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Maksym Petrovych Osadchuk

Excellent professionals. They do their work very qualitatively and scrupulously. Promptly and efficiently. Thank you very much. I recommend!

 osadchukmp@ukr.net, https://www.facebook.com/osadchukmp, https://www.instagram.com/osadchukmaksym797/, https://vk.com/id180346798, https://dou.ua/users /maksim-osadchuk/

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Natalia Belova

I turned to the detective agency "Private detective Kiev" with the intention of finding my relative. From the information I had my full name, year and place of birth. As a result, I managed to contact him and resolve one important family issue that dragged on and could not be resolved for several years. The agency was regularly in touch, which made…

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