If your business depends on the quality of customer service, order a new market research - mystery shopping service.

One of the services provided by the detective agency "Private detective Kiev", called mystery shopping (in English). In Russian it sounds like: a service mystery shopping. What is this service?

Special agency employee comes into the store and conducts an independent review without sounding like a regular anonymous buyer, does not identifying themselves. The service mystery shopping offers not only a secret test, but also recommendations for change of service.

Mystery shopping service inspects the following indicators of outlet:

• compliance with corporate standards officers;

· Wear a uniform and badge;

· Attitude towards customers and correctness of speech, respect for proprietary standards in communication;

· Treatment of psychologically difficult customers;

· Verification of knowledge range of products sold, the characteristics and parameters of this product.

In addition to these indicators, mystery shopping in Kiev estimates the purity of the shelves and space, the accuracy and efficiency of the merchandise categories.

Specialist in mystery shopping specifically talking with employees whose work is checked , nothing more than itself without revealing that employees do not have guessed who they say really. Detective agency worker has no material interest to distort the test results and their evaluation is much closer to the truth than the results of internal audits.

What businesses really need the service mystery shopping in Kiev? Apparently , it is necessary to such business, the success of which depends strongly on the quality of customer service. This retailers , pharmacies and shops, gas stations , hair salons, boutiques , businesses cabaret .

To check the regular supermarket and a boutique with expensive clothes need a completely different approach and, apparently , another specialist . To store, where mainly sell products , home inspection - conducting test purchases . And for the boutique with expensive clothes , home inspection - like talking and what they do for the customer, as shown goods.

Carrying out test purchases in the main exhibit defects in the organization of work, or unfair work of staff . Also, if you want to get the information about the movement of goods, you will test purchases . Ukraine has only recently started to use such studies . But those campaigns that were the first to employ the service of a mysterious buyer, have been able to increase profit by improving the service .

Matter in what area businesses produce a study determines the value of mystery shopping services . Subject to the additional requirements for the study , the materials of the report. Agency specialists have knowledge of psychology , and guarantee the quality of the study .

Reviews

Eric Svensson

I applied to this agency to find contact information, e-mail / mobile / Facebook / other ways of communicating with a particular woman in Kiev. I just knew her name and had some photos.
I realized that it would be difficult to find her with these few conclusions, but they told me that it would be possible.
After several weeks of work, the agency discovered the identity of the woman, but no contact information was available. I ran into her with data she found by the agency, and she denied all this, her name, birthplace, address and other details.
I returned to the agency with these facts, and they did not give up - they were convinced of all this!
As a result, the agency provided all the contact details that I asked, and they decided to "secret" this woman.
I can strongly recommend this agency and hope that they will be able to solve more "strange" circumstances for other companies or individuals.

Eric Svensson, Gothenburg, Sweden. skype: Jerkasven , jerkasven@gmail.com

Рейтинг: 0/5 - 0 голосов

11.09.2018



Doc Oganes Karapedovich

We turned to the Internet to find the father of a relative, the result was that, unfortunately, he was already dead. They offered to find the grave, relatives, cause of death, and who buried them. The detective agency fulfilled its obligations, for which we are very grateful.

Krasnodar, Russia, +79181805999 , ogan369@gmail.com , https://www.facebook.com/oganes.dok, ttps://www.instagram.com/oganes.dok/ https://vk.com /oganes_dok

Рейтинг: 0/5 - 0 голосов

05.08.2021



Olena Volodymyrivna Voytiuk

I am very grateful for the help of the agency, thanks to the work done - many of my questions were solved! I recommend!!!

Kyiv, spolitak88@gmail.com , https://www.instagram.com/spolitak88mail/ , https://www.instagram.com/a_spolita_nails/ , https://www.facebook.com/profile.php? id=100002780276961

Рейтинг: 0/5 - 0 голосов

28.08.2024



Anton Milokhin

Excellent services, perhaps the only detective bureau that is ready to work with you remotely, they respond quickly, they will do it in a way that is convenient for you. I recommend! I don’t have my own social networks, I can’t leave them.

Yerevan, Armenia, +19704469810, optimistvovaterry1979@rambler.ru

Рейтинг: 0/5 - 0 голосов

04.01.2023



Mikhalchenko Yury Viktorovich

I asked about the collection of information and the search for a person. The work was completed on time and in full. Despite the complexity of the task. I am absolutely satisfied with the result.

Kiev, +380503120168, m_yuriy_v@ukr.net , https://www.instagram.com/ya_s_uma_svodil_otlichnic/

Рейтинг: 0/5 - 0 голосов

08.03.2023



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In order to most accurately, we have answered your question, please describe all known to you the raw data as well as fleshing out the problem, not generalities, and that it is necessary for us to achieve.

Detective agency "Private detective Kiev"
Turning to us, you should know that we will make every effort and use all our professional expertise to help you. However, we do not make empty promises to its customers, you are sure to be counseled about the prospects of your business. Working with our customers, we are committed to maintaining privacy. You can contact us incognito.

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Reviews

ALL REVIEWS

Luca

I recently engaged the detective service to screen someone I had met through online dating, as I had some concerns about she frauded me. The detective agency promptly carried out a thorough investigation to verify the information. 
What impressed me most was their outstanding customer care and reliability. From the very start, they provided…

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Dennis Butsenko

We are grateful to the Kyiv Detective agency for their invaluable help and support in the clarification of family circumstances. We received timely and efficient service. The communication was clear and accurate from the beginning, and all our questions were answered. Highly recommended.

from Toronto, Canada. +16477713346 , denys.butsenko@gmail.com 

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Oksana Hryhorovna Shimko

The task was completed quickly and efficiently. I found the phone number of the person I had been looking for for a long time. The result pleased me. Thank you to the team for the information received. It is very cool that you can solve such complex issues while abroad. Of course, the pleasure is not cheap, but if there is no other way out..... Contact…

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Kiselyova Anastasia

Thank you for your work! The order was completed on time, with constant support and open dialogue. Reporting on the order is clear and timely. Highly recommended ????

Kyiv, k.novytska88@gmail.com

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Beletskaya Anna Valerievna

Thank you for the promptly provided information on your issue, two agencies were refused, one was deceived by taking money and merging, I received information here within 24 hours, I am grateful…

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