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Private Investigator. Kiev DETECTIVE AGENCY
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If your business depends on the quality of customer service, order a new market research - mystery shopping service.

One of the services provided by the detective agency "Private detective Kiev", called mystery shopping (in English). In Russian it sounds like: a service mystery shopping. What is this service?

Special agency employee comes into the store and conducts an independent review without sounding like a regular anonymous buyer, does not identifying themselves. The service mystery shopping offers not only a secret test, but also recommendations for change of service.

Mystery shopping service inspects the following indicators of outlet:

• compliance with corporate standards officers;

· Wear a uniform and badge;

· Attitude towards customers and correctness of speech, respect for proprietary standards in communication;

· Treatment of psychologically difficult customers;

· Verification of knowledge range of products sold, the characteristics and parameters of this product.

In addition to these indicators, mystery shopping in Kiev estimates the purity of the shelves and space, the accuracy and efficiency of the merchandise categories.​

Specialist in mystery shopping specifically talking with employees whose work is checked , nothing more than itself without revealing that employees do not have guessed who they say really. Detective agency worker has no material interest to distort the test results and their evaluation is much closer to the truth than the results of internal audits.

What businesses really need the service mystery shopping in Kiev? Apparently , it is necessary to such business, the success of which depends strongly on the quality of customer service. This retailers , pharmacies and shops, gas stations , hair salons, boutiques , businesses cabaret .

To check the regular supermarket and a boutique with expensive clothes need a completely different approach and, apparently , another specialist . To store, where mainly sell products , home inspection - conducting test purchases . And for the boutique with expensive clothes , home inspection - like talking and what they do for the customer, as shown goods.

Carrying out test purchases in the main exhibit defects in the organization of work, or unfair work of staff . Also, if you want to get the information about the movement of goods, you will test purchases . Ukraine has only recently started to use such studies . But those campaigns that were the first to employ the service of a mysterious buyer, have been able to increase profit by improving the service .

Matter in what area businesses produce a study determines the value of mystery shopping services . Subject to the additional requirements for the study , the materials of the report. Agency specialists have knowledge of psychology , and guarantee the quality of the study .

Reviews

Matthew George Taylor

Even though she had been deceiving me they did not. They did a very professional job!  I was glad to find out that she had potentially been trying to scam me and I was saved from life with her, a woman who was not who I thought she might be!

United Kingdom , city Cambridge , +447827723978 , matthewagain8@gmail.com 

Рейтинг: 5/5 - 2 голосов

01.12.2022


Orlenko Svetlana Alexandrovna

I would like to share my experience of contacting the agency. I started chatting with one person on the Tinder dating app, but for technical reasons the chat broke off. From the information there was only a photo of this guy. From the beginning, I was skeptical of the search, as several other agencies refused, citing the inability to complete the task. However, here my appeal was considered and they promised to do everything possible. The difficulty was also because this person was not registered on social networks. At the time of the search, I was kept informed about all stages of work, the answers were clear, I worked ahead of time, which I consider quite professional. A few weeks later, I was given contact information to help me get in touch with this person. I am very pleased with the services provided, as they exceeded all expectations. The advantage is a feeling of trust and knowledge that if you wish, your anonymity will be preserved. In short, I am very grateful for the professional work and will recommend the services of this agency as needed to all my friends, because it is worth it. I also add my contact information in case of doubt. I will be happy to answer all additional questions.

Kyiv, +380687849530 , sveta-orlenko@ukr.net , https://www.facebook.com/profile.php?id=100011627763300 , https://www.instagram.com/s.orlnko/

Рейтинг: 0/5 - 0 голосов

10.12.2023


Yuriy

Your company, very much helped me to understand my situation !!! If necessary, I will contact. The work was done quickly and efficiently. Thank you very much!)

Tel.: +380963024489

 

Рейтинг: 0/5 - 0 голосов

31.12.2019


Evgenya Shelobolina

I would like to express my sincere gratitude to the detective agency staff for the work they did for me. My request was to find birth documents for my father, grandfather (born in 1899) and grandmother (born in 1900). The place of birth and dates were known very approximately. All documents were found and sent. I recommend the agency to those who are looking for professional help to solve non-trivial problems!

Madison, USA, +16086097599 , shelobolinae@gmail.com , https://www.facebook.com/evgenya.shelobolina, linkedin account: https://www.linkedin.com/in/evgenya-shelobolina/

Рейтинг: 0/5 - 0 голосов

01.06.2024


Vladimir Sergeevich Savchenko

The agency did a 5+ job. I advise you to use the services, they helped me with the girl.

Kyiv, +380990025173, super_volvoxc@ukr.net, https://www.facebook.com/profile.php?id=100071135102688

Рейтинг: 0/5 - 0 голосов

14.12.2021



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Detective agency "Private detective Kiev"
Turning to us, you should know that we will make every effort and use all our professional expertise to help you. However, we do not make empty promises to its customers, you are sure to be counseled about the prospects of your business. Working with our customers, we are committed to maintaining privacy. You can contact us incognito.

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Reviews

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Orlenko Svetlana Alexandrovna

I would like to share my experience of contacting the agency. I started chatting with one person on the Tinder dating app, but for technical reasons the chat broke off. From the information there was only a photo of this guy. From the beginning, I was skeptical of the search, as several other agencies refused, citing the inability to complete the…

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Mikhalchenko Yury Viktorovich

I asked about the collection of information and the search for a person. The work was completed on time and in full. Despite the complexity of the task. I am absolutely satisfied with the result.

Kiev, +380503120168, m_yuriy_v@ukr.net , https://www.instagram.com/ya_s_uma_svodil_otlichnic/

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Sergey

Professionalism and speed of execution of the application exceeded all my expectations. The security of both the customer's and the object's personal data is observed. This approach inspires respect, gratitude and a desire to use the services again. Thank you

Odessa, +380995207939, sergiy.todorov@gmail.com

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Thierry Birs

I had contact with this agency. They immediately understood the situation and acted very efficiently. It was a missing situation and they helped me. I am very pleased with their services. Don't hesitate to ask them anything.

Versailles, France, lawyer for real estate, insurance cases, debt collection. +33688441893 , Juridbirs@gmail.com…

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Tracy Jernigan

They did a great job, you can contact them.

USA , State: Tennessee , Manchester, +19315886952 , tgjernigan@msn.com , https://www.facebook.com/tracy.jernigan.982

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