If your business depends on the quality of customer service, order a new market research - mystery shopping service.
One of the services provided by the detective agency "Private detective Kiev", called mystery shopping (in English). In Russian it sounds like: a service mystery shopping. What is this service?
Special agency employee comes into the store and conducts an independent review without sounding like a regular anonymous buyer, does not identifying themselves. The service mystery shopping offers not only a secret test, but also recommendations for change of service.
Mystery shopping service inspects the following indicators of outlet:
• compliance with corporate standards officers;
· Wear a uniform and badge;
· Attitude towards customers and correctness of speech, respect for proprietary standards in communication;
· Treatment of psychologically difficult customers;
· Verification of knowledge range of products sold, the characteristics and parameters of this product.
In addition to these indicators, mystery shopping in Kiev estimates the purity of the shelves and space, the accuracy and efficiency of the merchandise categories.
Specialist in mystery shopping specifically talking with employees whose work is checked , nothing more than itself without revealing that employees do not have guessed who they say really. Detective agency worker has no material interest to distort the test results and their evaluation is much closer to the truth than the results of internal audits.
What businesses really need the service mystery shopping in Kiev? Apparently , it is necessary to such business, the success of which depends strongly on the quality of customer service. This retailers , pharmacies and shops, gas stations , hair salons, boutiques , businesses cabaret .
To check the regular supermarket and a boutique with expensive clothes need a completely different approach and, apparently , another specialist . To store, where mainly sell products , home inspection - conducting test purchases . And for the boutique with expensive clothes , home inspection - like talking and what they do for the customer, as shown goods.
Carrying out test purchases in the main exhibit defects in the organization of work, or unfair work of staff . Also, if you want to get the information about the movement of goods, you will test purchases . Ukraine has only recently started to use such studies . But those campaigns that were the first to employ the service of a mysterious buyer, have been able to increase profit by improving the service .
Matter in what area businesses produce a study determines the value of mystery shopping services . Subject to the additional requirements for the study , the materials of the report. Agency specialists have knowledge of psychology , and guarantee the quality of the study .
Anton Milokhin
Excellent services, perhaps the only detective bureau that is ready to work with you remotely, they respond quickly, they will do it in a way that is convenient for you. I recommend! I don’t have my own social networks, I can’t leave them.
Yerevan, Armenia, +19704469810, optimistvovaterry1979@rambler.ru
04.01.2023
Eric Svensson
I applied to this agency to find contact information, e-mail / mobile / Facebook / other ways of communicating with a particular woman in Kiev. I just knew her name and had some photos.
I realized that it would be difficult to find her with these few conclusions, but they told me that it would be possible.
After several weeks of work, the agency discovered the identity of the woman, but no contact information was available. I ran into her with data she found by the agency, and she denied all this, her name, birthplace, address and other details.
I returned to the agency with these facts, and they did not give up - they were convinced of all this!
As a result, the agency provided all the contact details that I asked, and they decided to "secret" this woman.
I can strongly recommend this agency and hope that they will be able to solve more "strange" circumstances for other companies or individuals.
Eric Svensson, Gothenburg, Sweden. skype: Jerkasven , jerkasven@gmail.com
11.09.2018
Novak Andrey, Kiev
I had to solve one question - to put it this way, to establish relations with a person on behalf of one company. (Previously, one of the company's employees did very wrong in relation to this person and spoiled the business relationship between him and the company). The person did not go to contact via e-mail. So I decided to find his phone number to call. First I asked my colleague, who supposedly "decides" the questions with his words. I waited a month. No results. Found in an Internet this company detective agency "Private Detective Kiev", about which I am writing a review. I wrote them in the feedback form, left skype. They contacted me. And we closed my question in 2 days. Then they asked me to write a review. I wrote. Here he is. And I, honestly, do not even remember the site. And this is not important. The guys are in touch on Skype, it suits me. Communication with them via Skype ki.detective At the request of Yuri, I leave my Skype: live: andreynovakfx If anyone doubts that I'm a living person - write to me in Skype, just do not be a nightmare. If you are viewing this review, I did not post it on the site. It was placed with my permission. I wrote it in this company's skype
Skype: live: andreynovakfx
18.10.2017
Mironyuk Oksana Sergeevna
There are no words to describe what made us turn to you for help. I think that every normal person feels and worries when, for some unknown reason, his child is absent at home, even if it is almost an adult and is already taller than dad. Moreover, this happened for the first time and when the media constantly report about tragedies with children, about numerous cases of violence against children, we were simply incredibly scared for our child. On the Internet, we found information about private detective agencies and after several calls on the proposed phone numbers, we contacted you. I can't say that we made the decision to turn to a private detective right away. Fortunately, the Lord God helped us by sending us a kind angel in your face at a difficult hour for us. These are not pretentious words, these are words from a pure heart and from our entire family. Thank God that the son returned safe and sound, seeing off the girl, was late for the metro and walked home from the other end of the city, but as it turned out he could not call us due to a broken phone. This, of course, does not justify him, for his irresponsibility he had a serious conversation with his parents. Low bow to you, health and well-being to you and your family. Thank you for your kind heart and decency, for advice and support.
God bless you! Best regards, Mironyuk Oksana S, Kiev. +380681244823
26.04.2021
Beletskaya Anna Valerievna
Thank you for the promptly provided information on your issue, two agencies were refused, one was deceived by taking money and merging, I received information here within 24 hours, I am grateful and will contact you again, if necessary.
with respect, Anna +380968426588 , Leracatty@icloud.com
01.11.2023
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