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Private Investigator. Kiev DETECTIVE AGENCY
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If your business depends on the quality of customer service, order a new market research - mystery shopping service.

One of the services provided by the detective agency "Private detective Kiev", called mystery shopping (in English). In Russian it sounds like: a service mystery shopping. What is this service?

Special agency employee comes into the store and conducts an independent review without sounding like a regular anonymous buyer, does not identifying themselves. The service mystery shopping offers not only a secret test, but also recommendations for change of service.

Mystery shopping service inspects the following indicators of outlet:

• compliance with corporate standards officers;

· Wear a uniform and badge;

· Attitude towards customers and correctness of speech, respect for proprietary standards in communication;

· Treatment of psychologically difficult customers;

· Verification of knowledge range of products sold, the characteristics and parameters of this product.

In addition to these indicators, mystery shopping in Kiev estimates the purity of the shelves and space, the accuracy and efficiency of the merchandise categories.​

Specialist in mystery shopping specifically talking with employees whose work is checked , nothing more than itself without revealing that employees do not have guessed who they say really. Detective agency worker has no material interest to distort the test results and their evaluation is much closer to the truth than the results of internal audits.

What businesses really need the service mystery shopping in Kiev? Apparently , it is necessary to such business, the success of which depends strongly on the quality of customer service. This retailers , pharmacies and shops, gas stations , hair salons, boutiques , businesses cabaret .

To check the regular supermarket and a boutique with expensive clothes need a completely different approach and, apparently , another specialist . To store, where mainly sell products , home inspection - conducting test purchases . And for the boutique with expensive clothes , home inspection - like talking and what they do for the customer, as shown goods.

Carrying out test purchases in the main exhibit defects in the organization of work, or unfair work of staff . Also, if you want to get the information about the movement of goods, you will test purchases . Ukraine has only recently started to use such studies . But those campaigns that were the first to employ the service of a mysterious buyer, have been able to increase profit by improving the service .

Matter in what area businesses produce a study determines the value of mystery shopping services . Subject to the additional requirements for the study , the materials of the report. Agency specialists have knowledge of psychology , and guarantee the quality of the study .

Reviews

Svetlana Lawrence

I am extremely happy with their services. It is definitely worth the money as it's not cheap, but you should be thinking about what you get it you pay cheap. So in my opinion confidentiality, speed of delivery and communication are part of their package. My situation was more or less straightforward as I had some information about the person already, I just didn't want to spend hours on the internet searching for a needle in a haystack. The information they provided was exactly what I needed and now I am at peace. It actually helped me with my current relationship as there were some misunderstandings due to the lack of clarity. I would not hesitate to recommend them. I must say that if I need something else I will not be going elsewhere. Five stars all round.

+447724315736 

Рейтинг: 0/5 - 0 голосов

31.05.2022


Evgenya Shelobolina

I would like to express my sincere gratitude to the detective agency staff for the work they did for me. My request was to find birth documents for my father, grandfather (born in 1899) and grandmother (born in 1900). The place of birth and dates were known very approximately. All documents were found and sent. I recommend the agency to those who are looking for professional help to solve non-trivial problems!

Madison, USA, +16086097599 , shelobolinae@gmail.com , https://www.facebook.com/evgenya.shelobolina, linkedin account: https://www.linkedin.com/in/evgenya-shelobolina/

Рейтинг: 0/5 - 0 голосов

01.06.2024


Ivaschenko Konstantin Borisovich

When you want to find a person who made one call to you from a prepaid number a year ago and did not get in touch anymore, then you simply have to turn to specialists. Which you do not know at all and who want to get a lot of money in advance for performing a search with very small chances of success. And in this situation, you involuntarily have a natural fear that you will certainly be deceived and you will simply lose your money. But in this case, everything ended well. This agency employs responsive and professional people who first offered to pay a moderate advance and provided a noticeable discount, given my disability and not very large financial capabilities. As a result, they provided me with information that, of course, was not exhaustive, but which I did not even hope to receive, given the scanty starting opportunities for search. I can recommend the agency to anyone who needs to solve complex and delicate search problems.

www.facebook.com/kostia.ivashchenko/ , https://twitter.com/K_Ivashchenko  , www.linkedin.com/in/kostiaivashchenko/ , https://vk.com/id137056768 , https://ok.ru/ kostia.ivashchenko, +380660574076 , kostia.ivashchenko@gmail.com

 

Рейтинг: 0/5 - 0 голосов

23.10.2020


Rotar Ivan

I contacted a detective agency with a request to find a girl I met in Kyiv, but lost her contacts. The agency's specialists quickly and professionally found her. Now we are in touch again. Thank you very much for your help!

Budva, Montenegro, +38263471495 , amex_e@gmx.net

Рейтинг: 0/5 - 0 голосов

15.05.2024


Anton Milokhin

Excellent services, perhaps the only detective bureau that is ready to work with you remotely, they respond quickly, they will do it in a way that is convenient for you. I recommend! I don’t have my own social networks, I can’t leave them.

Yerevan, Armenia, +19704469810, optimistvovaterry1979@rambler.ru

Рейтинг: 0/5 - 0 голосов

04.01.2023



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Roman

Got in trouble at work is not their fault. I do not want here to describe what happened, that no one…

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Pavel Ivanov

I've been looking online detective agency, which would suit me. Called in many agencies, many did not like: the prices, terms, and their demands. It was only in the "Frequently detective Kiev" I went to a meeting, instantly responded and reacted with understanding to my situation. The required information was me giving me very quickly and at a normal…

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Oksana Protsenko

I really wanted to find one person. There was no information about him except for a photo. For a long time I did not dare to ask for someone's help. After going through a bunch of detective agencies…

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Anastasia

Thank you very much for your help in finding a loved one! The work is done quickly and efficiently.
+380972089021  , http://instagram.com/siya_maratovna

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Oksana Hryhorovna Shimko

The task was completed quickly and efficiently. I found the phone number of the person I had been looking for for a long time. The result pleased me. Thank you to the team for the information received. It is very cool that you can solve such complex issues while abroad. Of course, the pleasure is not cheap, but if there is no other way out..... Contact…

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