If your business depends on the quality of customer service, order a new market research - mystery shopping service.
One of the services provided by the detective agency "Private detective Kiev", called mystery shopping (in English). In Russian it sounds like: a service mystery shopping. What is this service?
Special agency employee comes into the store and conducts an independent review without sounding like a regular anonymous buyer, does not identifying themselves. The service mystery shopping offers not only a secret test, but also recommendations for change of service.
Mystery shopping service inspects the following indicators of outlet:
• compliance with corporate standards officers;
· Wear a uniform and badge;
· Attitude towards customers and correctness of speech, respect for proprietary standards in communication;
· Treatment of psychologically difficult customers;
· Verification of knowledge range of products sold, the characteristics and parameters of this product.
In addition to these indicators, mystery shopping in Kiev estimates the purity of the shelves and space, the accuracy and efficiency of the merchandise categories.
Specialist in mystery shopping specifically talking with employees whose work is checked , nothing more than itself without revealing that employees do not have guessed who they say really. Detective agency worker has no material interest to distort the test results and their evaluation is much closer to the truth than the results of internal audits.
What businesses really need the service mystery shopping in Kiev? Apparently , it is necessary to such business, the success of which depends strongly on the quality of customer service. This retailers , pharmacies and shops, gas stations , hair salons, boutiques , businesses cabaret .
To check the regular supermarket and a boutique with expensive clothes need a completely different approach and, apparently , another specialist . To store, where mainly sell products , home inspection - conducting test purchases . And for the boutique with expensive clothes , home inspection - like talking and what they do for the customer, as shown goods.
Carrying out test purchases in the main exhibit defects in the organization of work, or unfair work of staff . Also, if you want to get the information about the movement of goods, you will test purchases . Ukraine has only recently started to use such studies . But those campaigns that were the first to employ the service of a mysterious buyer, have been able to increase profit by improving the service .
Matter in what area businesses produce a study determines the value of mystery shopping services . Subject to the additional requirements for the study , the materials of the report. Agency specialists have knowledge of psychology , and guarantee the quality of the study .
Natalie Ustimovich
When problems arise, you try to solve them yourself. But! There were such that the knowledge and strength were not enough and had to turn to the Detective Agency. Even late at night they are in touch. They explained everything clearly and distinctly. We agreed to meet. They did their job. Results provided. Recommend.
Natalie Ustimovich, Kiev, nataliaustim@gmail.com
21.12.2021
Doc Oganes Karapedovich
We turned to the Internet to find the father of a relative, the result was that, unfortunately, he was already dead. They offered to find the grave, relatives, cause of death, and who buried them. The detective agency fulfilled its obligations, for which we are very grateful.
Krasnodar, Russia, +79181805999 , ogan369@gmail.com , https://www.facebook.com/oganes.dok, ttps://www.instagram.com/oganes.dok/ https://vk.com /oganes_dok
05.08.2021
MICHAEL
I have been living abroad for many years. But I constantly maintain relationships (personal and business) with many people in Ukraine. A couple of years ago, completely unexpectedly for myself, I encountered a situation when it seemed to me that they were communicating with me (on a personal level), to put it mildly, insincerely. The very first independent check (through social networks) showed that it was NOT my imagination. I wanted to understand what was really going on? What were the true interests and goals of the other side? These were "covid" times. Flights abroad were almost impossible. I contacted this Detective Agency to get the information I was interested in. I immediately noticed that they understood me at a professional level. In order to understand the situation in detail and fully, I needed a lot of information. I contacted them many times, with different questions. I received detailed and informative answers to almost everything. I learned a lot of "interesting" things. The entire "operation" lasted almost two years. The Agency's information was quite expensive. But it was WORTH it! Absolutely clear and reliable information helped to understand all the nuances of the situation. And the analysis of the information received helped, so to speak, "close the gestalt" and restore the material status quo. I hope not to encounter such situations again. But life is diverse and unpredictable. And if necessary, I will definitely contact this Agency again.
Israel. ghopnaa@gmail.com
05.12.2024
Mironyuk Oksana Sergeevna
There are no words to describe what made us turn to you for help. I think that every normal person feels and worries when, for some unknown reason, his child is absent at home, even if it is almost an adult and is already taller than dad. Moreover, this happened for the first time and when the media constantly report about tragedies with children, about numerous cases of violence against children, we were simply incredibly scared for our child. On the Internet, we found information about private detective agencies and after several calls on the proposed phone numbers, we contacted you. I can't say that we made the decision to turn to a private detective right away. Fortunately, the Lord God helped us by sending us a kind angel in your face at a difficult hour for us. These are not pretentious words, these are words from a pure heart and from our entire family. Thank God that the son returned safe and sound, seeing off the girl, was late for the metro and walked home from the other end of the city, but as it turned out he could not call us due to a broken phone. This, of course, does not justify him, for his irresponsibility he had a serious conversation with his parents. Low bow to you, health and well-being to you and your family. Thank you for your kind heart and decency, for advice and support.
God bless you! Best regards, Mironyuk Oksana S, Kiev. +380681244823
26.04.2021
Tsvetanska Yana
Many thanks to the agency for prompt work. Everything was done qualitatively and on time, and the information was very helpful and I am satisfied with the result. Definitely recommend
Bulgaria, +359886160114 , ycvetanska@gmail.com , https://www.facebook.com/profile.php?id=100094870786382
01.03.2024
Our other services
List of cities served
- Abramovka
- Alexandrovka
- Andreevka
- Artemovka
- Avdeeva Niva
- Babintsy
- Bagrin
- Barahty
- Baryshevka
- Belaia Terkovi
- Belogorodka
- Berezan
- Berezovoye
- Bervitsa
- Bespecnaia
- Bezpyatnoe
- Bezuglovka
- Bezymennoe
- Bievtsy
- Blistavitsa
- Bobrik
- Bobritsa
- Bodenki
- Bogdanovka
- Bogdany
- Bohuslav
- Bolshaya Staritsa
- Borodyanka
- Borovaja
- Borschev
- Bortnichi
- Boryspil
- Boyarka
- Brovary
- Bucha
- Busheve
- Buzovaya
- Byshiv
- Chabany
- Chaika
- Chernobyl
- Chernogorodka
- Chervonaja Sloboda
- Chervonaja-Motovilovka
- Chervonoye
- Chmyrivka
- Chubinskoe
- Concha Zaspa
- Darnitsky district
- Demidov
- Denihovka
- Deremezna
- Derevyannaya
- Derevyannoe
- Dernovka
- Desnianskyi district
- Dibrov
- Dmitrovka
- Dnipro
- Dobromyl
- Dolina
- Doslidnitskoe
- Dovgalevsky
- Dudarkiv
- Dudki
- Dymer
- Emchiha
- Fastov
- Fedorovka
- Fesyuri
- Fursy
- Gatnoe
- Gavrilovka
- Gayevoy
- Germanovka
- Glebovka
- Glevaha
- Glubokoe
- Glushki
- Gnatovka
- Gnedin
- Gnidyn
- Gogolev
- Goloseevsky district
- Golovurov
- Gora
- Gorbovichi
- Gorenichi
- Gorenka
- Gorobeyevka
- Gorodishche
- Grebelki
- Grebenki
- Grigorievka
- Grigorovka
- Gurovschina
- Gusachevka
- Guta Katyuzhanskaya
- Guta Mezhigorsk
- Halepie
- Halinka
- Hostomel
- Irpen
- Ivankov
- Ivankovichi
- Jaloven
- Kagarlyk
- Kalinovka
- Kalita
- Kamenka
- Kapitanovka
- Kapustyanaya
- Karapyshi
- Kashperovka
- Katyuzhanka
- Khmelnaya
- Khodosovka
- Khotov
- Khotyanovka
- Kiev
- Kiilov
- Kirievshchina
- Kirovo (Kuchakov)
- Kivshovata
- Klavdievo-Tarasovo
- Knyazhichi
- Kodra
- Koganka
- Kolentzy
- Kolonschyna
- Konyusha
- Kopachov
- Kopylov
- Korneevka
- Korolivka
- Kotsyubinskoe
- Kozarovichi
- Kozievka
- Kozin
- Krasilovka
- Krasnaya Slobodka
- Krasnoe
- Krasnoye Pervoe
- Krasyatichi
- Kremenishche
- Krenichi
- Krugi
- Kruglik
- Kryukovshchina
- Ksaverovka
- Kulazhintsy
- Kuli
- Kvitnevoe
- Lebedevka
- Lebedin
- Lendy
- Leninivka
- Lesniki
- Lesnoe
- Lesovichi
- Letki
- Letochki
- Letsko
- Lipovka
- Lishnya
- Litvinovka
- Logvin
- Losjatin
- Lozovka
- Luka
- Lukiyanobskaya
- Lychanka
- Lyubartsy
- Lyubidva
- Lyubimovka
- Lyudvinovka
- Lyutezh
- Makarov
- Malaya Aleksandrovka
- Malaya Antonivka
- Malaya Olshanka
- Malaya Snetinka
- Malaya Staritsa
- Malaya Supoevka
- Malaya Tarasovka
- Malaya Vilshanka
- Malye Dmitrovichi
- Malye Yerkivtsi
- Malyutyanka
- Marhalovka
- Martusovka
- Matyashevka
- Mikhailovka Rubezhovka
- Mikhailovka
- Mikulichi
- Milaya
- Mircea
- Mirnoe
- Mirotskoye
- Mokrets
- Moschun
- Moshchun
- Mostishche
- Motovilovka
- Motyzhin
- Mriya
- Muzychi
- Myla
- Nebelytsa
- Nedra
- Negrashi
- Nemeshaevo
- Nepolokovtsy
- Nesterovka
- New
- New Petrovtsy
- Nikolaevka
- Nischerov
- Nizhnyaya Dubecnya
- Novoselki
- Novye Bezradichi
- Obolonsky District
- Obukhov
- Opanasov
- Oseshchina
- Ostrov
- Ozirne
- Palyanichintsy
- Paraschina
- Parkhomovka
- Pechersky district
- Perce Travnya
- Peregonovka
- Peregudy
- Peremoga
- Peremozhets
- Pereyaslav-Khmelnytsky
- Pershotravnevoe
- Peskovka
- Petropavlovskaya Borshchagovka
- Petrovskoye
- Petrushki
- Pilipcha
- Pilipovka
- Pilyava
- Pinchuk
- Pirnovo
- Plesetskoe
- Ploskoe
- Plyuty
- Podgortsy
- Podilskyi district
- Podlesie
- Pogreby
- Pokrovskoye
- Polcovnicie
- Poliske
- Pologi Verguny
- Priborsk
- Pristromy
- Private detective services in Mironovka
- Proliski
- Protsev
- Pukhovka
- Puscha Voditsa
- Pustovarovka
- Ragovka
- Rakitnoe
- Rakovka
- Rastesnoye
- Revnoe
- Rogozov
- Romanivka
- Romankov
- Rosava
- Roskoshnaja
- Roslavichi
- Rovzhi
- Rowy
- Rozhevka
- Rozhni
- Rudnya-Dymerskaya
- Rudnya
- Rusanov
- Rykhta
- Rykun
- Rytni
- Rzhishchev
- Salivonki
- Samgorodok
- Savenki
- Schastlivoe
- Semipolki
- Semyonovka
- Senkovka
- Services of a private detective in Vasilkov
- Shamraevka
- Shcherbanovka
- Shevchenko district
- Shevchenkovo
- Shevchenkovskii
- Shibene
- Shkarovka
- Shpitki
- Shupiki
- Sinyak
- Sitnyaki
- Skibin
- Skvira
- Slavutych
- Sobolevka
- Sofievskaya Borshchagovka
- Solomensky district
- Soshnikov
- Stadnitsa
- Staiki
- Stari Petrivtsi
- Staroe
- Stary Bezradichi
- Stavishche
- Stavy
- Stepok
- Stoyanka
- Sukholuchye
- Sulimovka
- Suvid
- Svetilnya
- Svitanok
- Svyatopetrovskoye
- Svyatoshinsky district
- Sychevka
- Tarashcha
- Tarasovka
- Tarasovshchina
- Tatsenki
- Terezino
- Tetiev
- Tolokun
- Tomilovka
- Trebuhov
- Tripoli
- Tzentralnoe
- Ukrainka
- Ustimovka
- Uzyn
- Vakhovka
- Vasilki
- Velika Dimerka
- Velikaia Snetinka
- Velikaia Soltanivka
- Velikaya Aleksandrovka
- Velikie Guliaki
- Velikie Pritski
- Velikie Stavy
- Veliky Dmitrovichi
- Veprik
- Veremye
- Verkhnyaya Dubecnya
- Vishenki
- Vishgorod
- Vishyvoe
- Vita Poctovaia
- Vladimirovka
- Volinaia Tarasivka
- Volnoe
- Volodarka
- Voloshinovka
- Voronkovka
- Voronkov
- Voropaev
- Vorzel
- Vytachev
- Yagotin
- Yasnogorodka
- Yosipovka
- Yurkovka
- Yurovka
- Zabirye
- Zabuche
- Zaimishche
- Zakharovka
- Zalesye
- Zarya
- Zastugna
- Zavadovka
- Zavorichi
- Zazimye
- Zelenko
- Zelenyi bor
- Zgurovka
- Zherdova
- Zhornovka
- Zhovtnevoe
- Zhukavets
- Zhukin
- Zhukovtsy
- Сhaika