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Private Investigator. Kiev DETECTIVE AGENCY
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If your business depends on the quality of customer service, order a new market research - mystery shopping service.

One of the services provided by the detective agency "Private detective Kiev", called mystery shopping (in English). In Russian it sounds like: a service mystery shopping. What is this service?

Special agency employee comes into the store and conducts an independent review without sounding like a regular anonymous buyer, does not identifying themselves. The service mystery shopping offers not only a secret test, but also recommendations for change of service.

Mystery shopping service inspects the following indicators of outlet:

• compliance with corporate standards officers;

· Wear a uniform and badge;

· Attitude towards customers and correctness of speech, respect for proprietary standards in communication;

· Treatment of psychologically difficult customers;

· Verification of knowledge range of products sold, the characteristics and parameters of this product.

In addition to these indicators, mystery shopping in Kiev estimates the purity of the shelves and space, the accuracy and efficiency of the merchandise categories.​

Specialist in mystery shopping specifically talking with employees whose work is checked , nothing more than itself without revealing that employees do not have guessed who they say really. Detective agency worker has no material interest to distort the test results and their evaluation is much closer to the truth than the results of internal audits.

What businesses really need the service mystery shopping in Kiev? Apparently , it is necessary to such business, the success of which depends strongly on the quality of customer service. This retailers , pharmacies and shops, gas stations , hair salons, boutiques , businesses cabaret .

To check the regular supermarket and a boutique with expensive clothes need a completely different approach and, apparently , another specialist . To store, where mainly sell products , home inspection - conducting test purchases . And for the boutique with expensive clothes , home inspection - like talking and what they do for the customer, as shown goods.

Carrying out test purchases in the main exhibit defects in the organization of work, or unfair work of staff . Also, if you want to get the information about the movement of goods, you will test purchases . Ukraine has only recently started to use such studies . But those campaigns that were the first to employ the service of a mysterious buyer, have been able to increase profit by improving the service .

Matter in what area businesses produce a study determines the value of mystery shopping services . Subject to the additional requirements for the study , the materials of the report. Agency specialists have knowledge of psychology , and guarantee the quality of the study .

Reviews

Alesya

Appealed to the agency for the purpose of fingerprinting after the loss of personal belongings in the house. I wrote a message to the number listed on the site. It was already night and I did not expect to receive an answer before morning. However, they contacted me immediately, asked all the clarifying questions, told the conditions and gave an exhaustive consultation. We agreed that an employee on this issue would contact me in the morning. Of the minuses, they contacted in the late afternoon and it was really possible to take prints only the next day. Everything went smoothly, comfortably for us, without too much fuss. The examination was received promptly the next day. Also, additional options and options were offered to solve my issue. I recommend cooperation.

Kyiv, +380681671547 , +380997777297 , Olesyaemail0805@gmail.com

Рейтинг: 0/5 - 0 голосов

10.07.2022


Kiselyova Anastasia

Thank you for your work! The order was completed on time, with constant support and open dialogue. Reporting on the order is clear and timely. Highly recommended ????

Kyiv, k.novytska88@gmail.com

Рейтинг: 0/5 - 0 голосов

04.01.2025


Walter Bruderer

I think your well done job worked very well, it was worth the fact that I found you and the company in Kyiv. !!! Yuri, I would like to thank you very much for making everything go so well and for proving that it is worth using your help, because we certainly could not have done it on our own. I wish you all the best in your personal and professional success! Take care and always take care of yourself, because there are always dangerous situations in your professional field.

Portugal, Torres Vedras, +351911136818 , w.bruddu@gmail.com

Рейтинг: 0/5 - 0 голосов

03.09.2024


Ivan

I would like to sincerely thank the team of private detectives for their incredibly professional, precise and clearly organized work. I turned to them during a difficult period for me, when I needed clarity in a situation that caused me anxiety and doubts. I admit that the decision to turn to detectives was not easy, but after the first communication I realized that I was dealing with people who really know their business. The whole process was as confidential as possible - I felt that I could trust them 100%. They listened to me carefully, asked the right questions and in a short time provided specific results (I ordered observations). The report was detailed, objective, without unnecessary emotions, but this is what allowed me to see the situation from the outside and make a well-considered decision. I especially want to note the humanity and support of the team - they did not just "fulfill the order", but carefully treated my situation, studied the workplace and approached the issues in a personalized way. It is invaluable when in a difficult moment there are specialists nearby who not only help to find out the truth, but also treat it with understanding and empathy. I recommend this team to everyone who is looking for not just detectives, but real professionals who can be entrusted with the most delicate issues. Thank you! You have really changed my view on many things.

Kyiv, +380936036536 , testacc1231@yahoo.com , https://www.linkedin.com/in/zhuravel-ivan-b8578560/

Рейтинг: 0/5 - 0 голосов

25.09.2024


Evgeniy Leonidovich Kurilenko

I contacted them to find a person and learn about them. The information I had was their name and place of work. As a result, their identity was established and contact information was provided. I am very pleased with the quality of the services provided. I recommend!

Tel Aviv, Israel, Evgeni.kurilenko@gmail.com , +972533609465 , https://www.facebook.com/evgeni.kurilenko.7

Рейтинг: 5/5 - 1 голосов

20.11.2024



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Detective agency "Private detective Kiev"
Turning to us, you should know that we will make every effort and use all our professional expertise to help you. However, we do not make empty promises to its customers, you are sure to be counseled about the prospects of your business. Working with our customers, we are committed to maintaining privacy. You can contact us incognito.

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Paul

Thank you, detective, that helped me to find my destiny. Went to Kiev for a holiday town and…

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Pavel Ivanov

I've been looking online detective agency, which would suit me. Called in many agencies, many did not like: the prices, terms, and their demands. It was only in the "Frequently detective Kiev" I went to a meeting, instantly responded and reacted with understanding to my situation. The required information was me giving me very quickly and at a normal…

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Andrei Antonovich

Stolen cars. Unfortunately, the police could not find him. Then we turned to the agency "Private detective Crimea." And now we can not believe happiness! Our swallow returned to us! What to add? Of course, thank you!

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Radii (Nedogybchenko) Victoria Anatoliivna

Cooperation was easy and effective, despite the fact that our issue was not simple enough. Payment not in advance always raises doubts, but I am glad that they were justified. Persistence and dedication to work is noticeable. Experts in their field!

Valencia, Spain, psychotherapist, +380935937737 , vkomfotes@gmail.com , https://vst.center/psiholog-viktoriya-radij-lichnyj-psihoterapevt-kiev/,…

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Matthew George Taylor

Even though she had been deceiving me they did not. They did a very professional job!  I was glad to find out that she had potentially been trying to scam me and I was saved from life with her, a woman who was not who I thought she might be!

United Kingdom , city Cambridge , +447827723978 , matthewagain8@gmail.com 

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