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Private Investigator. Kiev DETECTIVE AGENCY
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If your business depends on the quality of customer service, order a new market research - mystery shopping service.

One of the services provided by the detective agency "Private detective Kiev", called mystery shopping (in English). In Russian it sounds like: a service mystery shopping. What is this service?

Special agency employee comes into the store and conducts an independent review without sounding like a regular anonymous buyer, does not identifying themselves. The service mystery shopping offers not only a secret test, but also recommendations for change of service.

Mystery shopping service inspects the following indicators of outlet:

• compliance with corporate standards officers;

· Wear a uniform and badge;

· Attitude towards customers and correctness of speech, respect for proprietary standards in communication;

· Treatment of psychologically difficult customers;

· Verification of knowledge range of products sold, the characteristics and parameters of this product.

In addition to these indicators, mystery shopping in Kiev estimates the purity of the shelves and space, the accuracy and efficiency of the merchandise categories.​

Specialist in mystery shopping specifically talking with employees whose work is checked , nothing more than itself without revealing that employees do not have guessed who they say really. Detective agency worker has no material interest to distort the test results and their evaluation is much closer to the truth than the results of internal audits.

What businesses really need the service mystery shopping in Kiev? Apparently , it is necessary to such business, the success of which depends strongly on the quality of customer service. This retailers , pharmacies and shops, gas stations , hair salons, boutiques , businesses cabaret .

To check the regular supermarket and a boutique with expensive clothes need a completely different approach and, apparently , another specialist . To store, where mainly sell products , home inspection - conducting test purchases . And for the boutique with expensive clothes , home inspection - like talking and what they do for the customer, as shown goods.

Carrying out test purchases in the main exhibit defects in the organization of work, or unfair work of staff . Also, if you want to get the information about the movement of goods, you will test purchases . Ukraine has only recently started to use such studies . But those campaigns that were the first to employ the service of a mysterious buyer, have been able to increase profit by improving the service .

Matter in what area businesses produce a study determines the value of mystery shopping services . Subject to the additional requirements for the study , the materials of the report. Agency specialists have knowledge of psychology , and guarantee the quality of the study .

Reviews

Mets Ekaterina Alexandrovna

It was very easy to find a common language, quickly got the address of the right person for me. Also thanks for the extra professional advice. Respect and value their customers. COMFORTABLE, and most importantly RELIABLE.

Odessa, +380936122102 , https://www.facebook.com/profile.php?id=100001188898000 , https://instagram.com/chill.girl.chill

Рейтинг: 0/5 - 0 голосов

01.04.2022


Radii (Nedogybchenko) Victoria Anatoliivna

Cooperation was easy and effective, despite the fact that our issue was not simple enough. Payment not in advance always raises doubts, but I am glad that they were justified. Persistence and dedication to work is noticeable. Experts in their field!

Valencia, Spain, psychotherapist, +380935937737 , vkomfotes@gmail.com , https://vst.center/psiholog-viktoriya-radij-lichnyj-psihoterapevt-kiev/, https://www.facebook.com/viktoria. anatolieva, https://www.instagram.com/psyradii/, https://vk.com/id713322756

Рейтинг: 0/5 - 0 голосов

01.03.2022


Mironyuk Oksana Sergeevna

There are no words to describe what made us turn to you for help. I think that every normal person feels and worries when, for some unknown reason, his child is absent at home, even if it is almost an adult and is already taller than dad. Moreover, this happened for the first time and when the media constantly report about tragedies with children, about numerous cases of violence against children, we were simply incredibly scared for our child. On the Internet, we found information about private detective agencies and after several calls on the proposed phone numbers, we contacted you. I can't say that we made the decision to turn to a private detective right away. Fortunately, the Lord God helped us by sending us a kind angel in your face at a difficult hour for us. These are not pretentious words, these are words from a pure heart and from our entire family. Thank God that the son returned safe and sound, seeing off the girl, was late for the metro and walked home from the other end of the city, but as it turned out he could not call us due to a broken phone. This, of course, does not justify him, for his irresponsibility he had a serious conversation with his parents. Low bow to you, health and well-being to you and your family. Thank you for your kind heart and decency, for advice and support.

God bless you! Best regards, Mironyuk Oksana S, Kiev. +380681244823

Рейтинг: 0/5 - 0 голосов

26.04.2021


Dennis Butsenko

We are grateful to the Kyiv Detective agency for their invaluable help and support in the clarification of family circumstances. We received timely and efficient service. The communication was clear and accurate from the beginning, and all our questions were answered. Highly recommended.

from Toronto, Canada. +16477713346 , denys.butsenko@gmail.com 

Рейтинг: 5/5 - 1 голосов

22.05.2024


MICHAEL

I have been living abroad for many years. But I constantly maintain relationships (personal and business) with many people in Ukraine. A couple of years ago, completely unexpectedly for myself, I encountered a situation when it seemed to me that they were communicating with me (on a personal level), to put it mildly, insincerely. The very first independent check (through social networks) showed that it was NOT my imagination. I wanted to understand what was really going on? What were the true interests and goals of the other side? These were "covid" times. Flights abroad were almost impossible. I contacted this Detective Agency to get the information I was interested in. I immediately noticed that they understood me at a professional level. In order to understand the situation in detail and fully, I needed a lot of information. I contacted them many times, with different questions. I received detailed and informative answers to almost everything. I learned a lot of "interesting" things. The entire "operation" lasted almost two years. The Agency's information was quite expensive. But it was WORTH it! Absolutely clear and reliable information helped to understand all the nuances of the situation. And the analysis of the information received helped, so to speak, "close the gestalt" and restore the material status quo. I hope not to encounter such situations again. But life is diverse and unpredictable. And if necessary, I will definitely contact this Agency again.

Israel. ghopnaa@gmail.com

Рейтинг: 0/5 - 0 голосов

05.12.2024



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Detective agency "Private detective Kiev"
Turning to us, you should know that we will make every effort and use all our professional expertise to help you. However, we do not make empty promises to its customers, you are sure to be counseled about the prospects of your business. Working with our customers, we are committed to maintaining privacy. You can contact us incognito.

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Reviews

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Natalie Ustimovich

When problems arise, you try to solve them yourself. But! There were such that the knowledge and strength were not enough and had to turn to the Detective Agency. Even late at night they are in touch. They explained everything clearly and distinctly. We agreed to meet. They did their job. Results provided. Recommend.

Natalie Ustimovich,…

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Matsapei Yana Georgievna

There was a need to find a person with whom contact was lost 30! years ago. I began to contact all detective agencies in a row. Having full data of the wanted person, I was sure that I would receive minimal information: is he alive, in the country, etc. But without having received the available data from me, they began to assure me of the length…

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Svetlana O. and Yuri Pavlovich

We have asked the Agency to find witnesses to an accident. We are involved in an accident caused by the…

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Lampert Andriy Markovych

I express my gratitude to the Agency for the correct and accurate, from my point of view, solution to the issue that worried my "personal life" It was worked out clearly and quickly, there was a nightly report with video information. I was satisfied with the work and the result. I recommend them for cooperation without a note of doubt !!!!

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Tsvetanska Yana

Many thanks to the agency for prompt work. Everything was done qualitatively and on time, and the information was very helpful and I am satisfied with the result. Definitely recommend

Bulgaria, +359886160114 , ycvetanska@gmail.com , https://www.facebook.com/profile.php?id=100094870786382

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тел. +38 (068) 931-13-11
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